FAQ
In order for you to get answers to your question as quick as possible we have gathered the most frequently asked questions here. Please do not hesitate to contact us for more information.
All our products served are kosher. However, we do not hold a Certificate of Kashrut.
Breakfast must be booked separately.
The hotel offers a dairy buffet breakfast, served 08:30–10:00, for an additional charge and booked separately: 70 ₪ per person when booking direct with us, 80 ₪ via Booking.
Complimentary coffee, tea, and freshly baked pastries are available in the lobby throughout the day, seven days a week.
Check-in is from 14:00. Early check-in is subject to room availability — if your room is ready, we will be happy to check you in early.
Check-out is at 12:00. If you booked directly with us, you can stay until 13:00 at no extra charge, when the room is free.
Our rooms do not have a balcony. However, you can always access the wonderful sunny terrace in the front of the hotel.
Kindly be advised that our rooms are not connected, however you are welcome to occupy several with your group.
Yes. The hotel has an accessible room. Please inform us during the reservation process.
Cancellation up to 48 hours before arrival — full refund. Later than that — the full amount is charged.
In a security situation we stay flexible: the amount is not lost, it is kept as a voucher at full value for your next stay.
For reservations made through third-party websites, the cancellation policy of that website applies.
We do not allow pets in the hotel.
Smoking is not permitted.
There is paid Pango parking right next to the hotel, and a large free car park a 3-minute walk away.
No problem. Let us know in advance — the entrance code and your room number arrive by WhatsApp, and your room card waits at the reception desk.